Contact Us
We usually reply within a few business days.
A mistake in a listing, a question about your account, a partnership idea or a press request: write to us. We read everything.
What to include
- Wrong price, date or description: the game name and a link to the page on GNG.
- Account problem: the sign-in method you use (Google, Discord or Twitch) and, if you can, the email on the account. Never send us a password, we do not need one.
- Privacy request (access, copy, correction, deletion): say what you would like. We answer within one month. See our Privacy Policy.
- Complaint: put "Complaint" in the subject and describe what went wrong and what you expect. We answer within 14 days. See Terms, section 10.
- Publisher or rights holder: the link to the page, what to change or remove and how we can confirm you represent the rights.
- Partnership, sponsorship or press: who you are and a short description of your idea.
Please note: GNG does not process payments or handle orders. For an order, a refund or a payment, contact the store you bought from, because they handle the transaction and we cannot see or change it.
Service provider: Artur Fiejdasz, ul. Kobierzyńska 65/34, 30-363 Kraków, Poland. We write in English and Polish.